Polo Parkway Office: (804) 379.3718

Meet Our Team

Lynne - Office Manager & Treatment Coordinator

Lynne arrived at Byrd Orthodontics 10 years ago with several years of medical experience. Lynne remembers she was attracted to our great team atmosphere and her desires to help our patients (and parents) understand their treatment and financing options. She is a friend and mentor to everyone and she loves to laugh! We are grateful for her high energy as she keeps the office running smoothly. Lynne can be found all over the office! Dr. Byrd has many fans but Lynne is one his biggest. Lynne believes an orthodontic treatment should be overseen by a specialist and she knows Dr. Byrd is one of the best in the state. Lynne is married to a twin, has four children, two grandchildren and a spoiled Yorkie named Abbi. She loves the beach and spending time with her family. Be on the lookout for her on Sundays---You may just spot her at Oakgrove Baptist!

Dawn - Receptionist

The first smiling face to greet you at Byrd Orthodontics on Polo Parkway is Dawn’s. No one working the front desk juggles pulling charts, patiently responding to questions, answering the phone, making appointments and encouraging our patients as well as Dawn! She enjoys interacting with every person that walks into the office and is especially great at making them feel at home. She has been with Byrd Orthodontics for more than four years. She came to us from the orthodontic residency program at the VCU/MCV School of Dentistry. Dawn is widowed with one son, two step children, two grandchildren, two cats and one dog. Many patients are surprised to learn that life is very adventurous for Dawn away from her quiet reception desk. Her love of cooking and having fun is a perfect fit for her weekend job with a caterer! She is very active at Atlee Community Church, North Ministry Campus but manages to find time to travel, read and try new recipes. Her favorite dessert is Red Velvet Cake and she always brushes after she indulges!

Melissa - Clinical Manager

Melissa is our “farm girl” and is loved by all! It is obvious to everyone that Melissa enjoys her job and her patients. Did you know Melissa commutes nearly an hour each way and has done so since 2001 because she loves what she does? Melissa also manages our Invisalign protocols and has several other responsibilities in the office, including ordering of supplies. It seems as if there is nothing Melissa cannot do! Melissa is married with three growing boys and a host of animals including cats, chickens, pigs, and dogs. She loves camping and visiting the bay. Her favorite place to camp with her family is Kiptopeke State Park on the Eastern Shore. Melissa admits she has a Pepsi addiction and that is why it is so important to adhere to regular dental checkups and cleanings. When asked about her favorite part of working at Byrd Orthodontics, she immediately answers “my patients!”

Rachel - Orthodontic Tech/Lab Manager

Rachel is our “city girl turned country!” She grew up in the city but admits she enjoys living in the country more than she ever imaged! She loves target shooting and getting into sporting activities with her two son and husband. Like her friend, Melissa, she also commutes nearly an hour to and from work each day and has done so for nearly 14 years! Rachel also runs our lab and is the expert on retainers. She says life in the country means more time to hang out with friends and just relax by winding down with the television or a great book. Guess where Rachel got her beautiful smile? Byrd Orthodontics! Rachel says she never misses a hygiene or dental appointment because she loves her Pepsi, coffee and anything chocolate. She also admits to being a great flosser!

Thy - Orthodontic Tech

Thy also got her beautiful smile from Byrd Orthodontics when she joined our family more than seven years ago. You can find her in the second hygiene room and she is always ready to educate her patients on the finer points of orthodontic treatment. All of the study models for our new patients are created by Thy. When asked about her favorite part of working for Byrd Orthodontics, she said it is seeing the amazing difference between the beginning and end of treatment and recognizing the difference a smile can make in someone’s life. Thy earned an Associate’s Degree in Science from J. Sargent Reynolds community College. She has two boys and loves going to the movies and trying new restaurants with her family. She also loves to work out and stay fit. Her dream vacation always involves a warm tropical beach and her favorite place to visit has been the Bahamas.

Kasey - Orthodontic Tech

After working in our office for many years, Kasey took a break but decided she missed her job and soon returned to our practice! Kasey is married with one seven-year old. Together they share a dog named “Duke”. She grew up in Chesterfield but moved closer to our office three years ago. Kasey loves working in an orthodontic office and says most enjoyable is her interaction with patients. Kasey is one of those individuals that truly loves being around other people. In her free time, she loves exploring our area on her motorcycle.

Navey - Orthodontic Tech

Richmond native Navey is one busy staff member! Many patients are surprised to learn this energetic and enthusiastic staff member is also working toward her Bachelors of Science in Health Sciences at VCU with a concentration in Dental Hygiene. Navey says it is easy to work and study because she finds her job very appealing every day. She likes knowing she is helping our patients get one step closer to feeling beautiful and confident with their new healthy smile. When Navey is away from work and school, she enjoys spending time with her friends and family.

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